The changing face of retail has a profound impact on Customer Service and Sales. New Point of Sale technologies, changing product lines, and new software and hardware all require a coordinated deployment that includes training for the front line of an organization. True’s Training and Performance will customize a program specifically for your teams and your organization.
Delivery will include formats such as Train the Trainer, Facilitator-led, and eLearning. Post training surveys will ensure all Learning Objectives are met. Further, True will survey a sample of your customers once a training program has been implemented to ensure that the training distills into your daily operations.
Contact us to customize a training session that is right for you!